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Welcome to Herminaz. These Terms of Service ("Terms") govern your access to and use of the Herminaz website, products, services, and related features.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About Herminaz

Herminaz operates an online platform through which customers may browse, purchase, and interact with products and services offered through our website.

References to "Herminaz," "we," "us," or "our" mean Herminaz. References to "you" or "your" mean the person accessing or using our website or purchasing our products.

2. Eligibility

By using our website, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information you provide to us is accurate and complete.
  • You will use our website only for lawful purposes.
  • You will comply with these Terms and all applicable laws and regulations.

If you are using our services on behalf of another person or organization, you represent that you have the authority to accept these Terms on their behalf.

3. Website Use

You agree not to misuse our website or attempt to interfere with its normal operation.

You must not:

  • Use the website for unlawful, fraudulent, or abusive purposes;
  • Attempt to gain unauthorized access to our systems or accounts;
  • Introduce malicious software, viruses, or harmful code;
  • Scrape, copy, reproduce, or exploit website content without authorization;
  • Interfere with the security or functionality of the website;
  • Impersonate another person or provide misleading information; or
  • Use our website in a manner that could harm Herminaz, our customers, or third-party service providers.

We reserve the right to suspend or restrict access where we reasonably believe these Terms have been violated.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate.

However, we do not guarantee that every product description, image, color, specification, or other content will always be complete, current, or free from error.

Product colors and appearance may also vary depending on your device or screen settings.

We reserve the right to correct errors, update information, and modify product details at any time.

5. Product Availability

Products displayed on our website may be subject to availability.

Adding an item to your cart does not necessarily guarantee that the item will remain available until checkout is completed.

If a purchased product becomes unavailable, we may contact you to discuss an appropriate alternative or provide a refund where applicable.

6. Orders

When you place an order, you are making an offer to purchase the selected products under these Terms.

An order confirmation acknowledges that we have received your order but does not necessarily mean that the order has been accepted.

We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including:

  • Product availability;
  • Pricing or listing errors;
  • Suspected fraud or unauthorized activity;
  • Incorrect customer or payment information;
  • Unusual purchasing activity; or
  • Other circumstances that make fulfillment impractical or unlawful.

If we cancel an order after payment has been received, we will provide an applicable refund.

7. Prices and Payments

Prices displayed on our website are subject to change without prior notice.

The applicable price is generally the price displayed at the time your order is placed, except where an obvious pricing or listing error has occurred.

You agree to provide accurate and complete billing and payment information.

Payments may be processed through third-party payment providers. By submitting payment information, you authorize the applicable payment provider to process the transaction according to its own terms and policies.

8. Taxes, Duties, and Additional Charges

Depending on your location, applicable taxes, duties, customs charges, shipping fees, or other government-imposed costs may apply to your purchase.

Where required, applicable charges will be presented during checkout or otherwise communicated to you.

You are responsible for charges that are legally payable by you in connection with your purchase unless Herminaz expressly states otherwise.

9. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the estimated timeframe communicated on our website.

Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing, holidays, service interruptions, or incorrect delivery information.

You are responsible for providing accurate shipping information. Herminaz may not be responsible for delays or additional costs resulting from incorrect or incomplete information supplied by you.

10. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Before returning a product, please review the applicable policy and contact us at admin@herminaz.com when required.

Nothing in our return policy or these Terms is intended to remove any consumer rights that cannot legally be excluded.

11. Promotions and Discounts

From time to time, Herminaz may offer discounts, promotional codes, special offers, or other incentives.

Promotions may have additional terms, including expiration dates, product restrictions, minimum purchase requirements, or limits on use.

Unless expressly stated otherwise:

  • Promotional offers cannot be exchanged for cash;
  • Only one promotional code may be used per order;
  • Promotions may not be combined; and
  • We may correct or cancel promotions affected by technical or pricing errors.

12. Intellectual Property

Unless otherwise indicated, the content available through the Herminaz website—including text, photographs, graphics, logos, product descriptions, designs, layouts, videos, and other materials—is owned by or licensed to Herminaz and may be protected by intellectual-property laws.

You may access and use website content for your personal, non-commercial use.

You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from our content without prior written permission, except where permitted by law.

13. User-Submitted Content

If you submit reviews, comments, photographs, feedback, testimonials, or other content to Herminaz, you represent that you have the necessary rights to provide that content.

By submitting content, you grant Herminaz a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute that content for legitimate business, marketing, promotional, and operational purposes, subject to applicable law.

You should not submit confidential, sensitive, unlawful, or third-party content without appropriate authorization.

We reserve the right, but are not obligated, to remove content that we reasonably believe violates these Terms or applicable law.

14. Reviews and Feedback

Reviews and feedback should reflect genuine experiences.

You agree not to submit content that is:

  • False or misleading;
  • Fraudulent or deceptive;
  • Defamatory;
  • Threatening or abusive;
  • Infringing on another person's rights;
  • Obscene or unlawful; or
  • Intended to manipulate ratings or reviews.

Herminaz may moderate or remove reviews and other submissions that violate these requirements.

15. Third-Party Services

Our website may rely on third-party providers for services such as payment processing, shipping, analytics, hosting, communications, advertising, or customer support.

Third-party services may be subject to their own terms and privacy policies.

Herminaz is not responsible for the independent acts, omissions, policies, or availability of third-party services that we do not control.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.

17. Website Availability

We aim to keep the Herminaz website available and functioning reliably, but we do not guarantee uninterrupted access.

The website may occasionally be unavailable because of maintenance, updates, technical problems, security issues, or circumstances outside our reasonable control.

We may modify, suspend, or discontinue any part of the website or its features at any time.

18. Disclaimers

To the maximum extent permitted by applicable law, the Herminaz website and its content are provided on an "as available" and "as is" basis.

We do not guarantee that:

  • The website will always be available or error-free;
  • Website content will always be complete or current;
  • Defects will always be corrected immediately; or
  • The website will be free from harmful technical components.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Herminaz will not be liable for indirect, incidental, special, consequential, or punitive losses arising from or relating to your use of our website or products where such liability may legally be limited.

Where liability cannot be excluded, it will be limited to the extent permitted by applicable law.

Nothing in these Terms limits liability where such limitation is prohibited by law, including liability that cannot legally be excluded or restricted.

20. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Herminaz and its applicable personnel and service providers from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms;
  • Your unlawful or unauthorized use of our website;
  • Your violation of another person's rights; or
  • Content you submit to us that violates these Terms or applicable law.

21. Account Security

If you create an account with Herminaz, you are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

You should notify us promptly if you believe your account has been accessed without authorization.

We may suspend or terminate accounts where necessary to protect our customers, website, or business.

22. Termination

You may stop using our website at any time.

We may suspend or terminate your access to the website or certain services if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, abused our services, or created a security or legal risk.

Any provisions that are intended by their nature to survive termination will remain effective.

23. Force Majeure

Herminaz will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include natural disasters, severe weather, government actions, transportation disruptions, telecommunications failures, labor disputes, cyber incidents, widespread service outages, or other events that could not reasonably be prevented or anticipated.

24. Changes to These Terms

We may update these Terms from time to time.

When we make material changes, we may provide notice through our website or other appropriate means.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.

25. Governing Law

These Terms will be interpreted and applied in accordance with the laws applicable to Herminaz and the transaction, without unnecessarily limiting any mandatory consumer protections that apply to you.

Where permitted by law, disputes should first be addressed by contacting Herminaz so that we have a reasonable opportunity to resolve the matter informally.

26. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue in effect.

27. Entire Agreement

These Terms, together with any policies or terms expressly incorporated into them, constitute the agreement between you and Herminaz concerning your use of our website and services, except where additional terms expressly apply to a particular product or service.

28. Contact Us

If you have questions about these Terms, an order, or our services, please contact:

Herminaz
Email: admin@herminaz.com

We encourage you to contact us before pursuing a formal dispute so that we can attempt to resolve your concern promptly and fairly.